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Warranty

Warranties serviced through YOUR PATIO STORE are valid from the date of purchase to the original purchaser only. Proof of purchase (original sales receipt including purchase date) is required. Photos of inspection may be required.

Extruded Aluminum Frame – Fifteen Years If the extruded aluminum furniture frame fails structurally (i.e. broken frame or welds) within 15 years from the date of purchase, the factory will replace, repair or refinish the frame in the original color and style, if available, or in a similar color and style if the original has been discontinued.

Paint Finish – Five Years If finish blisters or peels within five years from the date of purchase, the factory will repair or refinish the frame in the original color and style, if available, or in a similar color and style if the original has been discontinued.

Straps & Ropes – If a strap or rope breaks within three years from the date of purchase, a replacement will be sent directly to the consumer in the original color and style, if available, or in a similar color and style if the original has been discontinued.

Woven Components – Three Years If a woven component fails structurally (i.e. broken frame, welds, or resin), or if the weave unravels or fades excessively within three years from the date of purchase, we will replace, repair or refinish the product in the original color and style, if available, or in a similar color and style if the original has been discontinued.

Fabric on Cushions and Slings – Two Years If the fabric on a cushion, sling or umbrella tears or fades excessively within two years from the date of purchase, we will repair or replace the fabric in the original color and pattern if available, or in a similar color and pattern if the original has been discontinued.

Umbrellas and Umbrella Bases – Two Years If an umbrella or umbrella base fails structurally within two years from the date of purchase, we will, at factory option, repair or replace the umbrella or umbrella base, in the original color and style if available, or in a similar color and style if the original has been discontinued.

Composite Table Tops – Two Years If a composite table top fails structurally within two years from the date of purchase, we will, at factory option, repair or replace the table top, in the original color and style if available, or in a similar color and style if the original has been discontinued..

Cancellation / Return Policy Our products are custom made especially for each customer. Once special orders are placed, they are not cancelable and not refundable. ETA quotes are based upon estimated time. We are not responsible for production delays from the factories.

Cash & Carry item are returnable within 48hours, for store credit

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